1. Introduction
QodrixTech is an IT, software and AI solutions company based in Karachi, Pakistan. This Privacy Policy describes how we collect, use, disclose and safeguard personal information when you visit qodrixtech.com (the "Website"), contact us, or engage us for services.
By using the Website you acknowledge that you have read and understood this policy. If you do not agree with it, please do not use the Website.
2. Information We Collect
We collect only the information needed to respond to you and to operate and improve our business.
Information you provide
- Contact details submitted through our forms or by email, such as your name, email address, phone number and company name.
- Project details, requirements, budgets and any files or messages you choose to share with us.
- Information provided during discovery calls, proposals and active engagements.
Information collected automatically
- Device and browser information, IP address, approximate location, pages viewed, referring pages and time spent on the Website.
- Cookie and similar-technology data, as described in the Cookies section below.
3. How We Use Your Information
- To respond to enquiries, prepare proposals and deliver the services you request.
- To communicate about projects, support, billing and administrative matters.
- To operate, secure and improve the Website, including analytics and performance monitoring.
- To detect, prevent and investigate spam, fraud, abuse and security incidents.
- To comply with legal obligations and enforce our agreements.
- To send updates or insights about our services, only where you have asked for them or where permitted by law. You can opt out at any time.
We do not sell your personal information.
4. Cookies & Analytics
We use cookies and similar technologies to keep the Website working and to understand how it is used. Specifically:
- Google Analytics 4 measures aggregated traffic and usage patterns so we can improve content and performance.
- Google reCAPTCHA v3 protects our contact forms from spam and abuse. It analyses interaction signals and is subject to Google's Privacy Policy and Terms of Service.
You can control or delete cookies through your browser settings, and you can opt out of Google Analytics using the Google Analytics opt-out add-on. Disabling some cookies may affect how parts of the Website function.
5. Sharing & Disclosure
We share personal information only in the following circumstances:
- Service providers that help us run our business, such as hosting, email delivery, analytics and security providers, who may process data only on our instructions.
- Legal and safety reasons, where disclosure is required by law, court order or a lawful request from authorities, or is necessary to protect our rights, users or the public.
- Business transfers, such as a merger, acquisition or sale of assets, in which case the information would remain subject to this policy.
- With your consent or at your direction.
6. Data Retention
We keep personal information only for as long as needed for the purposes described in this policy, including to satisfy legal, accounting or reporting requirements. Enquiry data is generally retained for as long as it is useful to our business relationship with you, and is deleted or anonymised when it is no longer needed.
7. Data Security
We use reasonable technical and organisational measures to protect personal information, including encrypted connections (HTTPS), access controls and server-side validation of form submissions. No method of transmission or storage is completely secure, so we cannot guarantee absolute security. If you believe your information has been compromised, please contact us immediately.
8. International Data Transfers
QodrixTech serves clients worldwide. Your information may be processed in countries other than your own, including Pakistan and the locations of our service providers. Where we transfer data internationally, we take steps to ensure it is handled in line with this policy and applicable law.
9. Your Rights & Choices
Depending on where you live, you may have the right to:
- Request access to the personal information we hold about you.
- Request correction of inaccurate or incomplete information.
- Request deletion of your information, subject to legal obligations.
- Object to or restrict certain processing, and withdraw consent where processing is based on consent.
- Unsubscribe from marketing communications at any time.
To exercise these rights, email us at info@qodrixtech.com. We may need to verify your identity before acting on a request.
10. Third-Party Links
The Website may link to third-party websites, including our social media profiles. We are not responsible for the privacy practices or content of those sites and encourage you to review their policies.
11. Children's Privacy
Our Website and services are intended for businesses and adults. We do not knowingly collect personal information from children under 16. If you believe a child has provided us information, contact us and we will delete it.
12. Changes to This Policy
We may update this Privacy Policy from time to time. Material changes will take effect when posted on this page.
13. Contact Us
If you have questions about this policy or how we handle your data, contact us:
- Email: info@qodrixtech.com
- Phone: +92 312 1091677
- Location: Karachi, Pakistan